Terms & Conditions

Our Terms and Conditions 

When placing an order on DigitalPhoria.com, you agree to our Terms and Conditions. If any part of these terms is not agreeable to you, we recommend abstaining from using our services. Kindly note that our Terms and Conditions may be updated without prior intimation. The changes made will not impact orders already placed under previous terms.

Ordering with DigitalPhoria:

To fulfill your order, we require specific confidential business and brand information. This information facilitates the fulfillment of your order to the highest standards. If we need any information, our support team will contact you. Payment is required in advance to initiate work on your order, which is processed through secured payment gateways. If an incorrect order is placed, we will promptly communicate with you to make necessary adjustments or issue refunds upon request.

Turnaround Time:

Our average turnaround time begins upon receiving all necessary information from you, not from the order placement date and time. During peak periods, turnaround times may get extended, and you shall be notified about the same accordingly. We aim to agree on extended time frames to meet your expectations.

Cancellation and Return Policy:

Our services are personalized to meet individual specifications, so we are exempt from typical distance selling regulations. We prioritize 100% customer satisfaction, offering limited revisions until you’re delighted. Refunds are not provided under our satisfaction guarantee, which remains valid for the service agreement period.
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Complaints:

Though rare, if you have any complaints regarding our services, please email us at info@DigitalPhoria.com. We will comprehensively investigate and respond to your concern within three working days.

At DigitalPhoria.com, we prioritize transparency and customer happiness. Our terms and conditions are prepared to ensure a smooth and reliable experience for all our clients.