DigitalPhoria Privacy Policy

For us at DigitalPhoria, safeguarding your privacy is foremost. We are committed to maintaining and preserving your privacy. This Privacy Statement is a roadmap explaining how we utilize the personal data gathered when you engage with our services: www.DigitalPhoria.com.

By visiting this website, you approve and authorize the practices outlined herein.

1. Information Gathering

We collect and manage data about you under the following categories:

Information Provided by You: This contains the data you voluntarily share while completing forms on our website, engaging in interactions on the platform, or disseminating via telephone, email, or other means.

It includes details revealed during subscription or utilization of our services, live chat transcripts, feedback submissions, or reporting website issues. Such information may encompass your name, email address, live chat transcripts, or any other details essential for contractual purposes.

Information Automatically Gathered: During your website visit, we automatically gather technical data, including Internet Protocol (IP) addresses and associated information. It also encloses Uniform Resource Locators (URLs), clickstream data, timestamps, service queries, page load times, download errors, time spent on specific pages, page interaction metrics (such as scrolling, clicks, and mouse movements), browsing habits, and contact numbers utilized to reach our support or customer service teams.

This data is typically collected through small data files known as “cookies” and enhances your browsing experience while providing valuable insights into areas that need improvement on our website.

Information Received from Third Parties: This pertains to data acquired from external sources, including business partners, technical collaborators, subcontractors, advertising networks, search information providers, analytics providers, etc. Whenever we receive information about you from such third-party sources, we inform you of the purpose for which we intend to utilize said information.

We engage various third-party entities to help us gain insights into visitor behavior on our website. Kindly refer to their respective privacy policies to learn how these third parties may employ the details compiled.

The data we collect or receive from you is maintained and retained for as long as required to fulfill and process your orders. Furthermore, we retain this information post-order fulfillment for a reasonable duration necessary to render the requested services. It ensures compliance with legal obligations mandating data retention or for periods conducive to safeguarding our legitimate interests, such as exercising legal rights or safeguarding against claims.

2. Utilization of Your Data

Every piece of information we collect, whether it’s personal or technical, is for a purpose:

Fulfilling Commitments: We use your data to honor our agreements and ensure you receive the service, product, or information you’ve requested.

Smooth Transactional Experiences: Your information aids us in processing payment transactions smoothly.

Tailored Offerings: We try to furnish data about goods and services akin to those you previously showed interest in or purchased. This additional information, though, is only shared with your consent.

Keeping You in the Loop: We will update you on any changes to our website, products, or services.

Behind-the-scenes functions: We administer the website and perform internal tasks such as data analysis, troubleshooting, research, testing, and surveys to keep things operating smoothly.

Improved User Experience: We constantly seek to improve our users’ digital experience by optimizing website content.

Interactive Engagement: Enjoy interactive elements whenever you choose to participate, adding a touch of energy to your service experience.

Safeguarding Interests: We use your data to stop fraud and secure the user environment.

Ad Effectiveness: By comprehending and measuring the efficacy of our advertising efforts, we deliver relevant ads that match your interests.

Compliance Matters: Fulfilling our bookkeeping and information storage responsibilities is crucial for ensuring transparency and policy compliance.

When you’ve agreed, selected third parties may use your data to offer additional goods or services that may further arouse your interest. You may withdraw this consent at any time you wish to.

The information received from external references is combined with data provided by you and collected by us. We rely on the nature of the information obtained to improve the efficiency of our operations and serve the purposes outlined above.

3. Sharing Your Information

Your personal information is safe and confidential with us. We only disclose this when necessary, as outlined below:

Trusted Collaborators: We may share your data with business partners, subcontractors, and suppliers, but only to fulfill contractual obligations and guarantee top-notch service quality.

Enriching Experience: Teaming with search engine providers and analytics experts helps us fine-tune and optimize the website for an even more satisfactory user experience.

Your information may see the light of day under the following circumstances:

Business Transactions: If we become involved in any asset or business transaction, our data may be revealed to potential buyers or sellers, maintaining transparency throughout the process.

Change of Ownership: If we change ownership, your data may be transferred as part of our assets, ensuring continuity of service.

Legal Obligations: We may reveal your information if required by law or to fight fraudulent activities, prioritizing the protection of all parties involved.

Safeguarding Interests: If necessary, to protect our rights, safety, or property, including that of our customers and others, we may disclose your information.

If you encounter any irrelevant data or information, please delete it instantly and contact us for further assistance.

4. Where is your data stored?

We store your information on secured servers, either ours or those of our carefully selected partners. We take several steps to protect your information according to this policy, including:

• Using secure firewalls
• Running antivirus software
• Encrypting your data
• Regularly backing up your data
  
  

How do we protect your data when transferring?

Whenever we transfer your data, we ensure it receives the highest level of protection. We achieve this by using at least one of the following safeguards:

• We only transfer data to countries that have strong data protection laws.
• We use providers certified under the regulations, requiring them to provide data protections similar to those between Europe and the US.
  
  

You need to keep your password secure.

Suppose we give you a password or allow you to choose one to access a specific part of our website or service. It would help if you kept it confidential and secure. We strongly advise you never to share your password with anyone.

Data transmission over the Internet has innate risks.

While we do everything to protect your data, we need a secure method of transmission over the Internet or electronic storage. We cannot guarantee the complete security of any data you transmit to our website. However, once we receive your information, we use strict policies and protection features to prevent unauthorized access.

5. Your Data Rights

Understand your rights under data protection laws regarding your personal information:

• Right to Information: You can request details about how we organize and use your data.
• Right of Access: You can access your personal information to verify its accuracy and legality.
• Right to Rectification: If any of your information needs to be corrected or completed, you can request it to be updated.
• Right to Deleting Data: You can request deletion of your information if it is no longer needed for the purpose for which it was collected.
• Right to Restriction: You can limit how we use your personal information.
• Right to Data Transfer: You can request to receive your data in a format that permits you to transfer it to another service provider.
• Right to Object Marketing: You can opt out of receiving marketing communications from us.
• Right not to be Subject to Automated Decisions: You have the right to oppose decisions made solely through automated processes that have a legal or significant effect on you.
  
  

Exercising Your Rights

You can easily exercise these rights by emailing us at info@DigitalPhoria.com.

Making a Complaint

Suppose you believe your data rights have been violated and breached. In such a scenario, you can contact us at the email address above or file a formal complaint with the regulators.

Third-Party Links

Our website could contain links to third-party websites. We are not liable for or responsible for the privacy policies and practices of these websites. We suggest you review their privacy policies before submitting any personal information.

6. Changes to this Policy

We may update this privacy policy from time to time. We shall post any changes on this page, so please check back periodically for updates.

7. Get in touch

If you have any questions or queries about this privacy policy, please don’t hesitate to contact us at DigitalPhoria.com.