Brand Loyalty: What, Why, and How

Image Source: https://www.inc.com/peter-roesler/how-to-build-brand-loyalty-in-customers-in-2017.html So, the question would be: Would you want customers to love your brand, talk about your brand, and come back again and again and again or have those waiting for that next deal to jump ship? I thought so. Brand loyalty is one of those not-so-secret ingredients that really converts a […]
Open AI 01-Preview: The Future Certainly Looks Brighter

For the last several years, we have heard so much about artificial intelligence: it is changing how we live, work, and create. So, here’s the future: OpenAI 01-Preview, for the most part, promising seamless, powerful, and intuitive AI. Think of the most extraordinary assistant ever, but it gets you, it’s lightning-fast, and it helps you […]
No AI, No IT System, No Mobiles: Mumbai’s Models of Service Excellence

We are living in a time genuinely obsessed with technology. Whichever way any directive is turned to, AI is optimizing something, apps are managing our lives, and algorithms predict what we need before we can even think about it. Imagine a world wherein customer service was not driven by the support and assistance of technology. […]
From Buzz to Implementation: How to Successfully Overcome the Biggest GenAI Adoption Obstacles

Generative AI or GenAI- those words should evoke excitement and nervousness in us simultaneously. There appears to be a buzz of AI-generated content, data-driven insight, and automated creativity across businesses. It feels like it’s going to be long drawn, but what’s the pathway from buzz to implementation? Quite the opposite, full of obstacles and […]
Large Language Models Take Over The World of AI

Who’s The Best Of Them All? Image Source: https://www.wisecube.ai/blog/a-comprehensive-overview-of-large-language-models/ Large language models can be literally called heavyweight champions in the world of fast-changing Artificial Intelligence (AI) technologies. These enormous neural networks have gained an uncanny capability to understand and generate human language in ways earlier believed impossible. Basically, all LLMs train on extensive […]
The Impact of OTT Platforms on Social and Ethical Values

Not so long ago, we could only consume whatever we had on the few channels available to us. Then came an explosion of cable and gave hundreds of channels available at our fingertips. Fast-forward to today—the digital age gave birth to OTT platforms. That really changed the game in terms of how content is […]
AI Ought To Augment Human Intelligence, Not Replace It

The Myth of AI Replacing Human Workers: Should We Really Worry? “Aren’t robots trying to take our jobs?” The question has plagued workers since day one of the AI era. But before we start to envision some grim future in which human beings have no place, let’s take one step back. In reality, AI […]
The Age of Augmented Reality (AR). Has It Arrived?

AR, also known as augmented reality, is a technology that creates a new World in the existing world. In other words here provides a layer of digital information, audio or video over our physical world. Some of the year applications require a particular headset or glasses however if you have a smartphone or tablet that […]
Reviewing GPT-4: Capabilities, Implications, and Its Future

Now, just for a second, let your imagination float into the future of language; it is not a distant world made of binary code and algorithms but one where words, ideas, and conversations can glide effortlessly between artificial intelligence and human contact. Welcome to the era of GPT-4. Image Source: https://fossbytes.com/use-chatgpt-4-for-free/ Transformer Architecture: The […]
Mastering GPT Prompting Techniques: The Next Frontier of AI-Driven Content Creation

How AI Evolved and the Art of Prompting Artificial Intelligence transitioned from an idea of the future to one that’s significantly influencing the current digital world. Content creation, coding, or perfecting customer interactions to have an effect requires the sort of support given by AI-powered tools such as OpenAI’s GPT models. But with these tools, […]